|
Recorded Training Sessions
To sort the table, click on the column headers (Webinar or Audio File, Audience, Dates) in the table.
| Webinar or Audio File |
Audience |
Dates |
Abstracting for Accuracy Conference Call. Presented by Robyn Carlson, RHIA, CPHQ, data quality specialist, Stratis Health. Intended for hospital data abstractors for January 1, 2012, through June 30, 2012, discharge changes. (109-minute audio file) |
Hospitals |
01-12-2012 |
ED Transfer Communication Measures Conference Call: 2012 Quality Measure Reporting for Minnesota Hospitals. Presented by Vicki Olson, RN, MS, Program Manager, Stratis Health; Sara Bonneville, Program Analyst, Minnesota Department of Health; Robyn Carlson, RHIA, CPHQ, Data Quality Specialist, Stratis Health; and Mark Sonneborn, Vice President Information Services, Minnesota Hospital Association. (64-minute audio file)
|
Hospitals |
01-05-2012 |
Assessment of Pressure Ulcers. Presented by Jeri Ann Lundgren, RN, BSN, PHN, CWS, CWCN, Pathway Health Services. (26-minute Webinar)
|
All Settings |
01-04-2012 |
Determining the Etiology of Wounds: Pressure Versus Vascular. Presented by Jeri Ann Lundgren, RN, BSN, PHN, CWS, CWCN, Pathway Health Services. (31-minute Webinar)
|
All Settings |
01-04-2012 |
Stroke Measures Conference Call: 2012 Quality Measure Reporting for Minnesota Hospitals. Presented by Vicki Olson, RN, MS, Program Manager, Stratis Health; Sara Bonneville, Program Analyst, Minnesota Department of Health; and Albert Tsai, PhD, MPH, Principal Investigator, Minnesota Stroke Registry, Minnesota Department of Health. (73-minute audio file)
|
Hospitals |
01-04-2012 |
Patient Safety, Zero is Achievable. Presented by David Thompson, DNSc, MS, RN, Assistant Professor, The Johns Hopkins University and The Johns Hopkins Health System Corporation. (43-minute audio file) |
Hospitals |
11-09-2011 |
Global Population and Sampling Conference Call. Presented by Robyn Carlson, RHIA, CPHQ, data quality specialist, Stratis Health. (68-minute audio file)
Handout Global National Hospital Inpatient Quality Measures (7-page PDF)
Handout Global Initial Patient Population and Sampling (29-page PDF) |
Hospitals |
10-07-2011 |
Prevention Project Final Webinar. Presented by Jerri Hiniker, RN, BSN, CPHR, program manager, Stratis Health. (53-minute Webinar)
|
Clinics |
06-30-2011 |
Interpreting Safety Culture Survey Results and Action Planning. Presented by Katherine Jones, PT, PhD, University of Nebraska Medical Center. (90-minute Webinar)
Handout (51-slide PowerPoint) |
Hospitals |
06-17-2011 |
Tailoring Pain Management in the Long-Term Care Setting. Presented by Cari Levy, MD, PhD, University of Colorado and the Denver VA Medical Center (65-minute Webinar)
Handout (19-page PDF) |
All Settings - Palliative Care |
06-09-2011 |
SCIP Measures: Past, Present & Future. Presented by Dale Bratzler, DO, MPH, president and CEO, Oklahoma Foundation for Medical Quality. (55-minute Webinar)
Handout (51-page PDF) |
Hospitals |
05-26-2011 |
Measuring Outpatient Palliative Care: The Iowa Experience. Presented by Lori Bishop, RN, CHPN, palliative care and hospice statewide executive director, Iowa Health Home Care. (61-minute Webinar)
Handout (26-page PDF) |
All Settings - Palliative Care |
05-19-2011 |
Abstracting for Accuracy Conference Call. Presented by Robyn Carlson, RHIA, CPHQ, data quality specialist, Stratis Health. Targeted to hospital data abstractors for April 1, through December 31, 2011, discharge changes. (75-minute audio file) |
Hospitals |
05-10-2011 |
Quality Measure Reporting for Ambulatory Surgical Centers. Presented by Sara Bonneville, program analyst, Health Economics Program, Division of Health Policy, Minnesota Department of Health; and Mandi Proue, project specialist, MN Community Measurement. (50-minute Webinar)
Handout (38-page PDF) |
Ambulatory Surgical Centers |
05-04-2011 |
Improving SCIP Measures: Ridgeview Medical Center’s Story. Presented by Ridgeview Medical Center staff: B.J. Buckland, RN, MS, director emergency and surgical services; Sarah Urtel, RHIA, MHA, executive director of strategy and organizational effectiveness; Chris Vos, RN, BS, infection control preventionist; and Beth Schnabel, RN, surgical services business manager. (52-minute Webinar)
|
Hospitals |
04-21-2011 |
Challenges in Providing Palliative Care. Presented by Shiri Etzioni, MD,
Lyn Ceronsky, APRN, MS, and Virginia Bender, RN, BS, of Transitions and Life
Choices, University of Minnesota Medical Center, Fairview Health Services.
(57-minute Webinar)
Handout (42-page PDF) |
All Settings - Palliative Care |
01-31-2011 |
Preparing Critical Access Hospitals for the New World of Measurement:
Minnesota Statewide Quality Reporting and Measurement System Implementation. Presented by Vicki Olson, RN, MS, program manager, Stratis Health;
Robyn Carlson, RHIA, CPHQ, data quality specialist, Stratis Health; and
Mark Sonneborn, VP information services, Minnesota Hospital Association. (38-minute audio file)
|
Critical Access Hospitals
|
01-26-2011 |
Social Workers and Spiritual
Providers. Presented by Dot Landis, clinical social worker, University of
Minnesota Medical Center Palliative Care Program, and Paul Galchutt, chaplain,
University of Minnesota Medical Center Palliative Care Program. (60-minute
Webinar)
Handout (8-page PDF)
|
All Settings - Palliative Care |
01-25-2011 |
Collaborating with Community Partners for Palliative Care.
Presented by Trudi Paulson, LISW, Partners in Aging Program, Fairview, Red Wing
Health Services, and Kali Pachan, LSW, Palliative Care and Medical Home,
Lakewood Health System. (53-minute audio file)
|
All Settings - Palliative Care |
01-11-2011 |
Preparing Critical Access Hospitals for the New World of Measurement Session 7: 2011 State Quality Measurement System. Presented by Vicki Olson, RN, MS, program manager and Robyn Carlson, RHIA, CPHQ, data quality specialist, Stratis Health. (52-minute audio file)
Handout (18-page PDF)
|
Critical Access Hospitals |
12-15-2010 |
Abstracting for Accuracy Conference Call. Presented by Robyn Carlson, RHIA, CPHQ, data quality specialist, Stratis Health. Targeted to hospital data abstractors for October 1, 2010, through March 31, 2011, discharge changes. (74-minute audio file) |
Hospitals |
11-03-2010 |
Improving Colorectal Cancer Screening Outcomes Through Public Reporting: Tips for Reporting Colorectal Cancer Screening Measures from the EHR. Presented by Jerri Hiniker, RN, BSN, CPHR, program manager, Stratis Health. (55-minute Webinar) |
Clinics |
10-27-2010 |
Health Information Exchange. Presented by Anne Dobbins, RN, operations director,
Minnesota Health Information Exchange; Cheryl M. Stephens, PhD, president and CEO Community Health Information Collaborative; Margret Amatayakul, MBA, RHIA, CHPS, CPHIT, CPEHR, FHIMSS, president, Margret A Consulting, LLC. (55-minute Webinar)
Handout (20-page PDF) |
Clinics |
10-14-2010 |
Developing
a Rural Palliative Care Program: The Journey of Tomah Memorial Hospital. Presented by
Mary Rezin, RN, BSN, CHPN, director Hospice Touch, Tomah, Wisconsin. (55-minute Webinar)
Handout (9-page
PDF)
|
All Settings - Palliative Care |
10-05-2010 |
Palliative Care in Long-Term Care. Three presentations from the Rural
Palliative Care Networking Group. (82-minute audio file)
- Our Palliative Care Story. Presented by Mary Miller-Hyland RN, BBA, NHA,
Winona Senior Services / Lake Winona Manor. Handout (4-page PDF)
- Palliative Care in the Care Center. Presented by Julie Benson, MD and Stacy
Line, RN, ADON, Care Center, Lakewood Health System. Handout (3-page PDF)
- Fairview Red Wing Health Services Program. Presented by Jessica
Hinkley-Reese, Fairview Red Wing Health Services. (No handout
available)
|
All Settings - Palliative Care |
09-21-2010 |
Contracting with Health Plans for Palliative Care Services. Presented by Barry Baines, MD, associate medical director, UCare, and Sandy Shellinger, RN, CHPN, associate director, Allina Palliative Care. (62-minute Webinar)
Handout (17-page PDF)
|
All Settings - Palliative Care |
09-16-2010 |
Meaningful Use: Including HIPAA/HITECH. Presented by Margret Amatayakul, MBA, RHIA, CHPS, CPHIT, CPEHR, FHIMSS, president, Margret\A Consulting, LLC. (72-minute Webinar)
Handout (9-page PDF) |
All Settings |
09-16-2010 |
| Prevention of Pressure Ulcers & Management of Urinary Incontinence for Nursing Assistants. Presented by Jeri Lundgren, RN, BSN, PHN, CWS, CWCN, wound care consultant, Pathway Health Services. (48-minute Webinar)
Handout (40-page PDF) |
Nursing Homes |
08-24-2010 |
The Hospital Leadership and Quality Assessment Tool: Leadership Tools for
Improving Clinical Practice. Presented by Barbara Balik, RN, EdD, senior faculty, Institute for Healthcare Improvement. (56-minute Webinar)
Handout (20-page PDF)
|
Hospitals |
08-12-2010 |
Preparing Critical Access Hospitals for the New World of Measurement Session 6: Understanding Outpatient Chest Pain/AMI Measure Specifications. Presented by Clint MacKinney, MD, MS, Stroudwater Associates, and Annette Kritzler, RHIT, CPHQ, program manager, Stratis Health. (43-minute audio file)
|
Critical Access Hospitals |
07-15-2010 |
Powerful Reality Clock Comprehension Clock, Presented by Barbara Brock, president, Communication Art, Inc. (60-minute Webinar)
Handout (13-page PDF) |
Nursing Homes |
06-10-2010 |
Preparing Critical Access Hospitals for the New World of Measurement Session 5: Understanding Outpatient Chest Pain/AMI Measure Specifications. Presented by Clint MacKinney, MD, MS, Stroudwater Associates, and Annette Kritzler, RHIT, CPHQ, program manager, Stratis Health. (58-minute audio file)
|
Critical Access Hospitals |
05-20-2010 |
Fighting the Multi-Resistant MRSA. Presented by Peggy Prinz Luebbert, MS, MT, CIC, CHSP, owner consultant, Health Care Interventions. (55-minute Webinar)
Handout (16-page PDF) |
All Settings |
05-13-2010 |
Abstracting for Accuracy Conference Call. Presented by Robyn Carlson, RHIA, CPHQ, Data Quality Specialist, Stratis Health. Targeted to hospital data abstractors for April 1, through September 30, 2010, discharge changes. (72-minute audio file) |
Hospitals |
05-05-2010 |
Assessment and Treatment of Lower Extremity Ulcers. Presented by Jeri Lundgren, RN, CWS, CWCN, wound care consultant, Pathway Health Services. (56-minute Webinar)
Handout (8-page PDF) |
All Settings |
04-27-2010 |
Pressure Ulcer Prevention: Risk Assessment, Interventions, and Care Planning. Presented by Jeri Lundgren, RN, CWS, CWCN, wound care consultant, Pathway Health Services. (52-minute Webinar)
Handout (9-page PDF) |
All Settings |
04-12-2010 |
Wheelchair Positioning. Presented by Betsy Willy, MA, PT, FCCWS, Pathway Health Services. (87-minute Webinar)
Handout (20-page PDF) |
All Settings |
04-08-2010 |
| Evidence-Based Topical Treatment Strategies for Pressure Ulcers. Presented by Jeri Lundgren, RN, CWS, CWCN, wound care consultant, Pathway Health Services. (63-minute Webinar)
Handout (8-page PDF) |
All Settings |
03-03-2010 |
| Preparing Critical Access Hospitals for the New World of Hospital Measurement Session 4: Minnesota Statewide Quality Reporting and Measurement System. Presented by Annette Kritzler, RHIT, CPHQ, program manager, Stratis Health. (60-minute audio file)
Handout (30-page PDF) |
Critical Access Hospitals |
02-25-2010 |
CMS National Patient Safety Initiative: MRSA, Meeting the Challenges of Today's Hospital Infections. Presented by Alfonso Torres-Cook, MD, PhD, epidemiologist, head of infection control at Pacific Hospital, Long Beach, CA. (58-minute Webinar)
Handout (39-page PDF) |
Hospital |
02-17-2010 |
Heart Failure: Using ACEIs and ARBs, SCIP Perioperative Use of Beta Blockers.
Presented by Nancy Jane C. Friedley, MD, medical director, Delmarva Foundation.
(49-minute Webinar)
Handout (28-page PDF)
|
Hospitals |
02-09-2010 |
Preparing Critical Access Hospitals for the New World of Hospital Measurement Session 3: Data Collection Training for Hospital Outpatient Measures. Presented by Annette Kritzler, RHIT, CPHQ, program manager, Stratis Health. (68-minute Webinar)
Audio (68-minute audio file)
Agenda (1-page PDF) |
Critical Access Hospitals |
01-27-2010 |
Management of Pain and Depression Related to Pressure Ulcers. Presented by Jane R. Mort, PharmD, FASCP, professor of pharmacy practice, South Dakota University. (55-minute Webinar)
Flier (1-page Word doc)
Slides (16-page PDF) |
Nursing Homes |
01-14-2010 |
Preparing Critical Access Hospitals for the New World of Hospital Measurement Session 2: Minnesota Statewide Quality Reporting and Measurement System. Presented by Annette Kritzler, RHIT, CPHQ, program manager, Stratis Health. (60-minute audio file)
Handout (9-page PDF)
Agenda (1-page PDF) |
Critical Access Hospitals |
01-07-2010 |
SCIP CARD 2 for QIOS and Physicians. Presented by Lee Fleisher, MD, FAAC, FAHA, chairman, Department of Anesthesia, University of Pennsylvania Medical Center. (47-minute Webinar)
Handout (32-page PDF) |
Hospitals |
12-16-2009 |
Prevention of Venous Thromboembolism. Presented by Dale Bratzler, DO, MPH, president and CEO, Oklahoma Foundation for Medical Quality. (60-minute Webinar)
Handout (41-page PDF). |
Hospitals |
11-23-2009 |
CMS National Patient Safety Initiative for Surgical Care: Ongoing Opportunities for Improvement. Presented by Dale Bratzler, DO, MPH, president and CEO, Oklahoma Foundation for Medical Quality. (60-minute Webinar)
Handout (23-page PDF) |
All Settings |
11-18-2009 |
Abstracting for Accuracy Conference Call. Presented by Robyn Carlson, RHIA, CPHQ, data quality specialist, Stratis Health. Targeted to hospital data abstractors for October 1, 2009, through March 31, 2010, discharge changes. (94-minute audio file) |
Hospitals |
10-29-2009 |
Pressure Ulcer Care: Specific Actions for Improvement Prevention and Treatment. Presented by Barbara Bates-Jensen, PhD, professor, School of Nursing, UCLA. (58-minute Webinar)
Flier (1-page Word doc)
Slides (20-page PDF) |
Nursing Homes |
10-15-2009 |
Preparing Critical Access Hospitals (CAHs) for the New World of Hospital Measurement Session 1. Presented by Jennifer Lundblad, president and CEO, Stratis Health. (58-minute audio file)
A Guide to the Proposed Rule (1-page PDF)
Handout (23-page PDF) Funded by the Minnesota Department of Health Office of Rural Health and Primary Care. |
Critical Access Hospitals |
10-08-2009 |
SCIP Cardiac Measures. Presented by Lee A. Fleisher, MD, Department of Anesthesiology & Critical Care, University of Pennsylvania Health System. (48-minute Webinar)
Handout (36-page PDF) |
Hospitals |
09-10-2009 |
Now that Pressure Ulcer Guidelines are Written—What's Next? Presented by Joyce Black, PhD, RN
Flier (1-page PDF)
Handout (5-page PDF)
Poster (1-page PDF) |
Nursing Homes |
08-13-2009 |
| Minnesota AHRQ Nursing Home Survey on Patient Safety Culture: Getting Started. Presented by Kelly O'Neill, RN, BSN, MPA, CPHQ, program manager, Stratis Health (26-minute audio file) |
Nursing Homes |
07-09-2009 |
Implementation of Antimicrobial Stewardship Programs. Presented by Debra A. Goff, PharmD, FCCP, clinical associate professor, infectious diseases specialist, Ohio State University Medical Center. (60-minute Webinar)
Handout (25-page PDF) |
All Settings |
06-18-2009 |
Difficult
Discussions. Presented by Lores Vlaminck, RN, BSN, MA,CHPN, nurse consultant for assisted living, home care, hospice, and palliative care.
(58-minute audio file) Handout (14-page PDF) |
All Settings - Palliative Care |
04-28-2009 |
Quality Improvement Basics from QA to QI. Presented by Jane Pederson, MD, MS, Stratis Health. (45-minute Webinar)
Handout (13-page PDF) |
Nursing Homes |
04-27-2009 |
Pain Management.
Presented by Barry Baines, MD, chief medical
officer, UCare. (60-minute audio file) Handout (16-page PDF) |
All Settings - Palliative Care |
04-16-2009 |
Model for
Improvement. Presented by Karla Weng, program manager Stratis Health, for the Minnesota
Rural Palliative Care Initiative. (16-minute Webinar) Handout (8-page PDF)
- Action Plan Use. A grid
to outline the goals and objectives of your palliative care project. (1-page
Word doc)
- Sample Action
Plan. This example can help you understand how to complete your action plan.
(3-page Word doc)
|
All Settings - Palliative Care |
03-10-2009 |
Patient Safety and the Surgical Care Improvement Project. Presented by Dale Bratzler, DO, MPH, president and CEO, Oklahoma Foundation for Medical Quality. (57-minute Webinar)
Handout (56-page PDF) |
Hospitals |
02-19-2009 |
CMS National Patient Safety Initiative Drug Safety Conference Call. Presented by Terri Cardwell, PharmD, Novant Health and J. Michael Pontious, MD. (56-minute audio file)
Handout (7-page PDF) |
All Settings |
02-18-2009 |
Starting a Rural
Palliative Care Program: A Case Example. Presented by Kathryn Borgenicht, MD, medical
director, Bozeman Deaconess. (40-minute audio file)
Handout (6-page PDF) |
All Settings - Palliative Care |
02-17-2009 |
Safe Med: Helping Patients Understand their Medications. Presented by Terri Cardwell, PharmD and Michael Pontious, MD, Oklahoma Foundation for Medical Quality. (56-minute audio file)
Handout (7-page PDF)
|
All Settings |
01-21-2009 |
Introduction and Welcome, Stratis Health Technical Assistance Group, 2008-2011. Presented by Kelly O'Neill, RN, BSN, MPA, CPHQ, program manager and Marilyn Reierson, project manager, Stratis Health. (46-minute audio file) |
Nursing Homes
Technical Assistance Group, 2008-2011 |
11-20-2008 |
Surgical Care Improvement Project/Heart Failure Project Kick-off Conference Call. Presented by Annette Kritzler, RHIA, program manager, Stratis Health. (28-minute audio file) |
Hospitals |
11-17-2008 |
Minnesota Rural Palliative Care Initiative. Presented by Lyn Ceronsky, MS, GNP, Palliative Care, Fairview Health Services Janelle Shearer, RN, BSN, MA, Stratis Health. Introduces palliative care and the Minnesota Rural Palliative Care Initiative. (38-minute audio file)
Handout (12-page PDF) |
All Settings - Palliative Care |
07-17-2008 |
Pain Assessment & Management. Presented by Karen Feldt, PhD, Associate Professor, College of Nursing, Seattle University and Geriatric Nurse Practitioner, Northwest Geriatrics. A review of recognizing, assessing, and treating pain in nursing home residents and new research on assessment tools. Outlines pain medications and nonpharmacological approaches and strategies to improve pain management. (38-minute Webinar)
Handout (24-page PDF)
Conversion Tool instructions (1-page Word doc) |
Nursing Homes |
01-17-2008 |
Part II: Quality Improvement Guided by Satisfaction Data.
Presented by Diane Peters RN, NHA, MS, Pathways Health Service. Understand and apply steps necessary to turn satisfaction data into information and knowledge and recognize how to use satisfaction data to improve satisfaction outcomes. (44-minute Webinar)
Handout (22-page PDF) |
Nursing Homes
Any staff members involved in developing, implementing, and/or interpreting satisfaction surveys in your nursing home |
12-13-2007 |
Part I: Satisfaction Surveys: Developing and Implementing Effective Tools and Processes. Presented by Diane Peters RN, NHA, MS, Pathways Health Service. Understand key components of a valid and reliable satisfaction data collection tool and identify information and strategies to ensure adequate responses to satisfaction surveys.
(59-minute audio file) Handout (22-page PDF) |
Nursing Homes
Any staff members involved in developing, implementing, and/or interpreting satisfaction surveys in your nursing home |
11-27-2007 |
STAR: Setting Targets to Achieve Results.
Presented by Dana Soderlund, MPH, epidemiologist, Stratis Health, and Amy Heikkinen, BA, Program Coordinator, Stratis Health. (32-minute audio file)
Handout (9-page
PDF)
|
Home Health Agencies |
08-28-2007 |
Working with Physicians of Home Care Clients: Strategies to Prevent Unnecessary or Avoidable Hospitalizations. Presented by Edward Ratner, MD, University of Minnesota Medical School, and medical director, Heartland Home Health Care and Hospice.
- Identify common medically related causes of unscheduled hospitalizations
- Describe processes and incentives that exist in medical offices and after hours on-call systems that promote hospitalizations
- Overcome barriers to communication between doctors and home health agencies
- Increase use of home care referrals as a substitute for hospital admission from emergency departments
- Improve hospital discharge documentation sent to home health agencies to reduce re-hospitalizations
- Implement physician orders at client homes for paramedics to DO NOT HOSPITALIZE
(63-minute audio file) Handout (22-page PDF) |
Home Health Agencies and Hospitals |
08-09-2007 |
Palliative Care.
Presented by Shiri Etzioni, MD, Lyn Ceronsky, APRN, MS, and Virginia Bender, RN, BS of Transitions and Life Choices, University of Minnesota Medical Center, Fairview Health Services. Offers an overview of palliative care, approaches and interventions to help patients and families identify and communicate goals for care, especially in the home care setting, and how to support patients and families who are not ready for hospice. (57-minute audio file)
Handout (42-page
PDF)
|
Home Health Agencies, Nursing Homes, Hospitals |
06-12-2007 |
Prevention of Venous Thromboembolism in Patients at Risk: Who? What? When? How Long? Presented by Bill Geerts, MD, FRCPC, FCCP, University of Toronto. (52-minute Webinar)
Handout (20-page PDF) |
Hospitals |
03-28-2007 |
Best Practices in Improvement in Management of Oral Medications. Presented by Linda Krulish PT MHS COS-C, and Stephanie Mello, MSN, MBA, RN, COS-C, OASIS Answers, Inc. (81-minute audio file) Handout (9-page
PDF) |
Home Health Agencies |
02-27-2007 |
Depression: It's Everybody's Business. Presented by Susan Wehry, MD, health services director, Agency of Human Services/Department of Corrections, Vermont. (86-minute audio file) |
Nursing Homes |
02-22-2007 |
Prophylactic Antibiotics in Orthopedic Surgery. Presented by Laura Prokuski, MD, associate professor, University of Wisconsin, Department of Orthopedics and Rehabilitation.
Handout (66-page PDF)
Prophylactic Antibiotic References (14-page Word doc) |
Hospitals |
02-09-2007 |
Teletriage: The Good, the Bad, and the Ugly. Presented by Bonnie Kerns, RN, BSN. (38-minute audio file) Handout (12-page
PDF)
|
Home Health Agencies |
01-17-2007 |
Data 102: Building for Excellence. Presented by Trista Johnson, PhD, MPH, former director of performance measurement and analysis, Allina Hospitals and Clinics.
- Better utilize results published in medical reports and journals
- Learn about statistical significations, using confidence intervals and p-values
- Describe at a high level, the associations between variables, examples of correlation, simple regression and 2 X 2 tables
- Understand the importance of collecting data over time using run charts and/or control charts
- Explain the distinction between statistical significance and practical significance (69-minute audio file)
Handout (26-page
PDF) |
All Settings |
11-28-2006 |
Coordination of Care Series: The Chronic Care Model. Presented by Mike Hindmarsh, MA, associate director of clinical improvement MacColl Institute for Healthcare Innovation at Group Health Cooperative of Puget Sound. Practical suggestions and examples to implement the chronic care model, essential elements of a proactive clinical team, and how to ensure delivery of care to patients with chronic illness. (60-minute audio file) Handout (21-page
PDF) |
All Settings |
10-26-2006 |
Surgical Care Improvement Project: Guideline-Recommended Care. Presented by Dale Bratzler, DO, MPH, medical director, Oklahoma Foundation for Medical Quality. (60-minute audio file) Handout (30-page
PDF) |
Hospitals
Quality improvement and patient safety professionals, physicians, nurses, operating room managers, infection control practitioners, anesthesia providers, and others. |
09-26-2006 |
Person-Directed Care: A Road to Restraint-Free Care. Presented by Joanne Rader, RN, MN, PMNNP, national expert and advocate for the culture change movement in nursing homes and restraint-free care (68-minute audio file) |
Nursing Homes |
09-07-2006 |
Medication Management for Seniors. Presented by Dennee Frey, PharmD, national clinical expert on medication management. An overview of medication considerations for the elderly, including Part D Medicare, medication therapy management, and evidence-based practice. (65-minute audio file) Handout (16-page
PDF)
|
Home Health Agencies |
08-30-2006 |
Coordination of Care Series: Cross-Setting Topic Pressure Ulcers. Presented by Jeri Lundgren, RN, CWS, CWCN, national wound expert, Pathway Health Services (45-minute audio file) |
All Settings |
08-24-2006 |
Building for Excellence Series: Health Literacy. Presented by Kevin Larson, MD, FACP, assistant professor internal medicine, University of Minnesota; associate program director, internal medicine residency, Hennepin County Medical Center.
- Learn how low health literacy impacts all aspects of health care delivery.
- Discover factors related to health literacy that lead to poorer overall health for patients.
- Identify strategies and tools you can implement to address low health literacy in your practice.
- Learn how low health literacy impacts all aspects of health care delivery, and can be a factor in medication errors, excess hospitalization, longer hospital stays, increased use of emergency rooms, missed appointments, lack of follow-through with recommended tests and medications, and poor overall health (63-minute audio file)
Handout (17-page
PDF) |
Hospitals and Clinics |
08-08-2006 |
The Failing Heart: A Challenge in Health Care. Presented by Val Ulstad, MD, MPA, MPH, FACC. Using the clinical model of heart failure as a guide to addressing transformational change in health care, focuses on overcoming provider and patient fears related to change.
- Describe new ways of thinking about leadership within the hospital setting
- Identify inherent barriers to change in health care
- Identify ways to overcome health care provider and patient fears that inhibit changes in health care
- Use the clinical model of heart failure to describe strategies to care for heart failure patients across care settings (49-minute audio file)
Handout (21-page PDF) |
Hospitals
Leadership, CEOs, physicians, nurses, and other direct patient care staff. |
07-10-2006 |
Staff and Resident Satisfaction: Using Data to Drive Improvement. Presented by Diane Peters, RN, NHA, MS, Pathway Health Services (81-minute audio file) |
Nursing Homes |
06-20-2006 |
What a Difference Management Makes: Building a High Retention Culture. Presented by Tim Meyer, CEO and Founder of Health Services Innovation.
- Understand the impact that nursing assistant turnover has on the quality of life for the people who live and work in your nursing home
- Track and utilize nursing assistant turnover rates in your nursing home
- Identify ways to calculate nursing assistant turnover costs
- Describe key components of building and maintaining a high-retention culture in your nursing home (80-minute audio file)
Handout (32-page
PDF)
Worksheet: Nursing Assistant Turnover Rates (2-page PDF)
Worksheet: Nursing Assistant Turnover Costs (3-page PDF) |
Nursing Homes |
05-25-2006 |
Improving the Quality of Care Coordination Across Settings. Presented by Dr. Eric Coleman, MD, MPH, associate professor of medicine, Divisions of Health Care Policy and Research and Geriatric Medicine at the University of Colorado Health Sciences Center.
- Understand the magnitude of patient transitions between health care settings
- Identify quality of care problems that occur during care transitions
- Examine the challenges to improving quality of care and patient safety during transitions
- Identify promising interventions for patients, caregivers, practitioners, and the health care system
- Identify national efforts as a resource for improving transitions of care (55-minute Webinar)
Handout (39-page
PDF) |
All Settings |
03-22-2006 |
Change Management.
Presented by Jennifer P. Lundblad, PhD, MBA, president and CEO, Stratis Health.
- Understand organizational change: models and research
- Apply the models and research
- Describe the role of culture in organizational change
- Use force field analysis as a tool in leading and managing change (26-minute audio file)
|
All Settings |
01-01-2005 |
Data & Measurement 101.
Presented by Stratis Health.
- Learn how to effectively utilize data and measurements for successful improvement efforts
- Discover key measurement principles.
- Apply suggestions and tips on how to effectively use data as part of your care improvement efforts (71-minute audio file)
|
All Settings |
01-01-2005 |
Facilitating Group Agreement.
Presented by Olivia Mastery.
- Recognize the definition, function and responsibility for facilitation
- Learn the components of successful facilitation, including group purpose, adequate resources, clear roles, and clear, appropriate processes, and communication
- Prepare for facilitation challenges and gain strategies to overcome them (42-minute audio file)
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All Settings |
01-01-2005 |
Generational Communication.
Presented by Linda Wagner, MA, RN, CNS. Communication with patients and families is an extremely important aspect of providing holistic and patient centered care. Communicating with the patient from a generational perspective is one means of developing a more patient and family centric approach to care. (45-minute audio file) |
All Settings |
01-01-2005 |
Quality Improvement Basics. Presented by Stratis Health. Understand the importance of the six aims for improvement in health care, identify three foundations of quality improvement and describe a quality improvement framework. (53-minute audio file)
Handout (38-page PDF) |
All Settings |
01-01-2005 |
Transitional Care.
Presented by Eric A. Coleman, MD, MPH, Associate Professor Divisions of Geriatric Medicine and Health Care Policy and Research, University of Colorado Health Sciences Center.
- Discuss the definition of transitional care.
- Explore how transitions of care between settings can improve or decrease quality of care for patients.
- Discover ways to improve patient transitions between health care settings. (77-minute audio file)
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All Settings |
01-01-2005 |
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