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Recorded Training Sessions

To sort the table, click on the column headers (Webinar or Audio File, Audience, Dates) in the table.

Webinar or Audio File Audience Dates

Statewide Quality Reporting and Measurement System (SQRMS) Hospital Health Care Quality Measures. Reviews 2017 changes and amendments to Minnesota Rules, Chapter 4654, Permanent Rules Relating to Health Care Quality Measures Adopted Rule, published December 19, 2016. (35-minute webinar)

Hospitals

01-10-2017

2016 NHSN Updates. Patient safety protocols for 2016, Minnesota performance in CMS incentive programs, Healthcare personnel influenza vaccination reporting. (56-minute webinar)

Hospitals

01-21-2016

Statewide Quality Reporting and Measurement System (SQRMS) Hospital Health Care Quality Measures. Reviews 2015 changes and amendments to Minnesota Rules, Chapter 4654, Permanent Rules Relating to Health Care Quality Measures Adopted Rule, published January 11, 2016. (55-minute webinar)

Hospitals

01-14-2016

Minnesota NHSN User Group Meeting. This meeting covers updates on the Minnesota Hospital Association NHSN user group, CDC NHSN updates, and a presentation on NHSN Graphs and TAP Reports. (45-minute audio file)

Hospitals

11-19-2015

MBQIP Update and the Healthcare Personal Influenza Reporting Conference Call. Presented by Robyn Carlson, RHIA, CPHQ, quality reporting specialist, Stratis Health; Jennifer Health, RN, MPH, immunization outreach nurse specialist, Minnesota Department of Health; and Vicki Tang Olson, RN, MS, program manager, Stratis Health. (58-minute audio file)

Presenters on this call:

  • Reviewed the 2015-2016 Medicare Beneficiary Quality Improvement Program measures
  • Explained the current status of proposed critical access hospital measures for 2016 Minnesota Statewide Quality Reporting and Measurement System (SQRMS)
  • Summarized action steps need to report the Healthcare Personal influenza vaccine (HCP)
  • Described how critical access hospitals can use FluSafe to support report HCP

Supporting documents

Hospitals

10-15-2015

Community Partners Working Together to Optimize Hospice Use Presented by the Great 8+ consortium. Closed caption. (60-minute webinar)

All Settings

02-12-2015

Statewide Quality Reporting and Measurement System (SQRMS) Hospital Health Care Quality Measures. Reviews 2014 changes and amendments to Minnesota Rules, Chapter 4654, Permanent Rules Relating to Health Care Quality Measures Adopted Rule, published January 12, 2015. (58-minute audio file)

Hospitals

01-14-2015

MN Risk Adjusted Quality Indicators. How to understand and use the indicators for quality improvement. Presented by Kim Class, RN and Teresa Lewis, RN, Minnesota Department of Health. (60-minute webinar).

Nursing Homes

12-11-2014

CHAIN Vanishing VAE Webinar. Hosted by Stratis Health, presented by Minnesota Hospital Association (MHA). The MHA convened a group of Minnesota hospitals to conduct a review of the most recent evidence-based recommendations related to Ventilator-Associated Event (VAE) prevention, and establish a bundle of interventions. This presentation covers lessons learned during initial implementation. The Vanishing VAE bundle is piloted by four hospitals, including one rural hospital. Speakers are Ellen Simonson, RN, CIC, Melissa McClure, MD, Pulmonologist; Joe Wilson, RN, BSN, CCRN; Paige Mechtel, RN, BSN; Melissa Fradette, MSN, RN, CCRN; Roberta Basol MA, RN, NE-BC; all from CentraCare Health - St. Cloud Hospital. Joan Brown, RT, Essentia Health – Fosston. (60-minute webinar).

Hospitals

12-08-2014

Working with patients & Family Advisors: Opportunities and Steps for Getting Started. Hosted by Great 8+. Presented by Pam Dardess, MPH, American Institute for Research. (57-minute webinar).

Nursing Homes

11-13-2014

CHAIN Fall Conference. Covers HAI prevention efforts in Minnesota health care facilities for patient safety and quality staff, infection preventionists, nurse managers, nurses, and physicians.

CHAIN SSI Bundle: Targeting and Slashing SSI Rates. Presented by Dr. Jamie Bakkum-Gamez, Gynecologic Surgery, Mayo Clinic. (43-minute video) Slides (35-page PDF)

HAI Deep Dive – CLABSI, CAUTI, CDI. Presented by Mary Ellen Bennett, RN, MPH, CIC, director, Infection Prevention, Employee Occupational Health, Hennepin County Medical Center, Jessica Nerby, MPH, CLS, CIC, manager, Infection Prevention and Control, Abbott Northwestern Hospital, part of Allina Health, Linell Santella, RN, BSN, CIC, director, Infection Prevention and Control Service, Park Nicollet Health Services. (38-minute video) Slides (35-page PDF)

NHSN HAI Reporting and Analysis. Presented by Boyd Wilson, MT(ASCP), MS, CIC, system director, Infection Prevention & Control, HealthEast Care System, Lisa Hesse, MLS, CIC, infection prevention coordinator, Range Regional Health Services, Jean Rainbow, RN, MPH, nurse specialist and HAI coordinator, Minnesota Department of Health (39-minute video) Slides (66-page PDF)

On the CUSP: Stop CAUTI MN Learning Session II. Presented by David Pegues, MD, Professor of Medicine, University of Pennsylvania School of Medicine, Hospital of the University of Pennsylvania. (41-minute video) Slides (44-page PDF)

Hospitals

09-10-2014

Core Measures Meetings for CAH and PPS Hospitals. Presented by Vicki Tang Olson, RN, MS, Stratis Health. Meetings cover CMS current and future measures, Value-Based Purchasing, 11th SOW, MBQIP, and entering data for the CPOE measure.

PPS Core Measures Meeting, July 22, 2014 (153-minute webinar)

CAH Core Measures Meeting, July24, 2014 (175-minute webinar)

Supporting documents

Hospitals

07-22-2014

07-24-2014

Improving Prevention Measures through HIT – Looking Forward. Presented by Jerri Hiniker and Jane McGrath, Stratis Health. (56-minute webinar)

Clinics

07-16-2014

Incontinence Management and Prevention. A Great 8+ QIO Group Educational Webinar. Presented by Louann Lawson, BA, RN, RAC-CT, Pathways to Change, LLC. (69-minute webinar)

Nursing Homes

07-16-2014

Stratis Health Acting Together to Achieve Excellence (ATTAX) collaborative (ATTAX) Outcome Celebration & Next Steps. Presented by Kristi Wergin and Kathie Nichols, Stratis Health. (49-minute webinar)

Nursing Homes

07-16-2014

Effective QI Meeting Management and Facilitation for Nursing Homes. Presented by Jennifer P. Lundblad, PhD, MBA, president and CEO Stratis Health and Kelly M. O'Neill, RN, BSN, MPA; program manager Stratis Health. (47-minute webinar)

Nursing Homes

07-09-2014

My Family Member Has Dementia: What Do I Do Now? Presented by Kim P. Petersen, MD, Verona, Wisconsin. Hosted by the Great 8+ QIO Group. (60-minute webinar, closed-captioned)

All Settings

06-23-2014

Using Teach-Back to Promote Clear Communication and Improve Health Literacy. Presented by Minnesota Health Literacy Partnership. (45-minute webinar)

Clinics

05-14-2014

Fecal Microbiota Transplantation. A Great 8+ QIO Group Educational Webinar. Presented by Tom Moore, MD, Department of Medicine, University of Kansas. (52-minute webinar)

Hospitals

04-24-2014

Health Information Technology in Minnesota and North Dakota. Hosted by Greg Linden, Stratis Health; Chad Peterson, ND Health Information Network; and Candy Hanson, Stratis Health. (60-minute webinar)

All Settings

04-16-2014

Surgical Site Infection: A Surgeon’s Perspective. Presented by Ren yu Zhan. (61-minute webinar)

Hospitals

03-27-2014

Improving Colon Cancer Screening Rates. Presented by Matt Flory, Health Care Partnerships Director, Midwest Division American Cancer Society (ACS); Beverly Annis, RN, Professional Resource for Quality Improvement Consultant; Jerri Hiniker, RN, BSN, CPHER, Program Manager, Stratis Health. (60-minute webinar)

All Settings

03-19-2014

Eliminating Central Line Associated Blood Stream Infections: The Journey to Zero. A CHAIN webinar presented by Pat Posa, RN, BSN, MSA. (55-minute webinar)

Hospitals

03-05-2014

Abstracting for Accuracy. Presented by Robyn Carlson, Stratis Health. (85-minute audio).

Hospitals

02-20-2014

Shared Decision Making in Clinical Practice. Presented by Dr. Larry Morrissey, MD, FAAP Central Pediatrics, Woodbury, MN. (58-minute webinar)

Clinics

02-19-2014

Utilizing Inpatient and Outpatient Pharmacists during Hospital to Home Transitions in Care: A Critical Collaboration to Improve Medication Safety. A Great 8+ Educational Conference Call. Presented by Anne Schullo-Feulner, Park Nicollet Methodist Hospital and University of Minnestoa College of Pharmacy. (59-minute webinar)

Hospitals

02-18-2014

Introduction to Creating a Just Culture. Presented by Marie Dotseth, Minnesota Alliance for Patient Safety (MAPS). (53-minute webinar)

All Settings

02-12-2014

Team Based Care: Combining Team Based Care and Technology to Improve Quality and Transform Healthcare to Improve Blood Pressure Control. Presented by Christopher H. Tashjian, MD, FAAFP. (63-minute webinar)

All Settings

02-12-2014

Core Measures for Critical Access Hospitals. Presented by Vicki Olson, Robyn Carlson and Laura Grangaard, Stratis Health. (85-minute webinar).

Hospitals

01-29-2014

Antimicrobial Stewardship–Why We Must, How We Can. Presented by CAPT Arjun Srinivasan, MD. (55-minute webinar)

Hospitals

01-16-2014

Statewide Quality Reporting and Measurement System (SQRMS) Hospital Health Care Quality Measures. Reviews 2013 changes and amendments to Minnesota Rules, Chapter 4654, Permanent Rules Relating to Health Care Quality Measures Adopted Rule, published December 9, 2013. (47-minute webinar)

Hospitals

01-08-2014

A System-Based Approach to Colorectal Surgery SSI Reduction: Interventions Across the Episode of Care. Hosted by Stratis Health. Presented by Robert R. Cima, MD, Mayo Clinic, Rochester, MN. (54-minute webinar)

Hospitals

12-11-2013

Making Meaninful Use of Meaningful Use. Presented by Dr. Christopher H. Tashjian, FAAFP. (53-minute webinar)

All Settings

12-11-2013

Goals of Care. End of Life: What Do You Want? Presented by Cynthia Works, MD, geriatrics family practitioner, UW Family Medicine Residency Program Faculty. Closed-Captioned. (56-minute webinar)

All Settings

12-05-2013

Best Practices in Reducing Falls and Fall Related Injury. Presented by Pat Quigley, PhD, MPH, ARNP, CRRN, FAAN, FAANP, associate director, VISN 8 Patient Safety. Sponsored by Quality Improvement Organizations for Wyoming, Colorado, et al. Close-captioned. (61-minute webinar)

All Settings

11-21-2013

Required Infection Reporting for Critical Access Hospitals (CAH). Presented by Stratis Health and the Minnesota Hospital Association. Parts one through four of this webinar series describe the new state requirement for reporting CAUTI in the CDC’s National Healthcare Safety Network (NHSN), and explains the options and steps for NHSN enrollment, in preparation for submitting data into NHSN for January 1, 2014 discharges.

Session 1, October 14, 2013 (45-minute webinar)

Session 2, November 21, 2013 (46-minute webinar)

Session 3, December 19, 2013 (55-minute webinar)

Session 4, January 9, 2014 (78-minute webinar)

Supporting documents

Hospitals

10-14-2013
11-21-2013

12-19-2013

01-09-2014

Considerations for Reducing and Eliminating Antipsychotic Medications for Behaviors in Elderly Patients. Presented by David Lawless, DPharm, MBA Pharmoeconomics, regional director for WA, ID, MT, Northern WY, Omnicare Pharmacy Services. (69-minute webinar)

All Settings

10-10-2013

Quality Improvement In Critical Access Hospitals (CAHS) Learning Session 5: Using Clinical Decision Support to Improve Quality. Presenter: Paul Kleeberg, MD, chief medical informatics officer, Stratis Health, and REACH clinical director for Minnesota and North Dakota. (54-minute audio file)

All Settings

10-09-2013

Communicating Changes in Condition: Using the SBAR Tool. Presented by Kristi Wergin, RN, BSN, Stratis Health.  (30-minute webinar)

All Settings

09-30-2013

C. difficile Prevention: A Multi-Faceted Approach. Hosted by Great 8+ QIO Group. Presented by Susan M. Kellie, MD, MPH, clinical lead, New Mexico HAI LAN. (69-minute webinar)

Hospitals

09-17-2013

CAHS Quality Improvement Learning Session 4: Creating Partnerships with Physicians. Presented by Clint MacKinney, MD.
(56-minute audio file)

All Settings

09-12-2013

Engaging Your Patients with Mobile Health IT: A Discussion with the Office of Consumer eHealth and Marshfield Clinic. Hosted by Metastar, Quality Improvement Organization. Speakers: Ellen Makar MSN, RN-BC, CCM, CPHIMS, CENP, senior policy advisor, Office of Consumer eHealth, Jeffrey J. VanWormer, PhD, associate research scientist, Marshfield Clinic Research Foundation. (47-minute webinar)

All Settings

08-28-2013

Health Care and Patient Centered Medical Homes. Presented by Paul Kleeberg, MD, CMIO, Stratis Health; Robin Silbernagel, REACH HIT consultant – ND, North Dakota Health Care Review, Inc.; Chastity L. Dolbec, RN, BSN, clinical quality care director, Coal Country Community Health Centers; Dr. Aaron Garman, medical director, Coal Country Community Health Centers. (60-minute webinar)

  • Slides (66-slide PowerPoint)

All Settings

08-21-2013

CAHS Quality Improvement Learning Session 3: Process Mapping to Optimize Care. Presented by Phil Deering, Stratis Health. (52-minute audio file)

All Settings

08-14-2013

CHAIN Environmental Cleaning Webinar. Hosted by Stratis Health. Presentation by Allina Health. Speakers: Bruce Johnson, program manager, Stratis Health; Cindy J Larson, director of quality and safety, United Hospital; Kimberli T. Sorbel, director of operations, United Hospital. (58-minute webinar)

Hospitals

08-14-2013

How to Have Fun and Not Get Hit: Successful Activities for Persons with Dementia. Speaker: Kim P Petersen, MD, Spring Green, WI. (90-minute webinar)

Nursing Homes

08-08-2013

Improving Colon Cancer Screening Rates. Presentation by Stratis Health, American Cancer Society, Minnesota Community Measurement, and Aligning Forces for Quality. Speakers include Matt Flory; Beverly Annis, RN; Sue Schneider, HIM; Jerri Hiniker. (57-minute webinar)

All Settings

07-31-2013

CAHS Quality Improvement Learning Session 2: 
Communication and Teamwork Strategies
. Presented by Janelle Shearer, RN, Stratis Health; Marti Croatt, DON, Appleton Area Health Services Care Center; Janell Thomson, safety/quality/risk manager, Appleton Area Health Services. (61-minute webinar)

All Settings

07-17-2013

Medication Reconciliation. How medication reconciliation differs from medication regimen review, and how electronic health records can help the process. Presented by Joe Litsey, PharmD, certified geriatric pharmacist. (52-minute webinar)

All Settings

06-27-2013

Taking Kids on Your Adult Palliative Care Program. Presented by Jody Chrastek, coordinator, Children's Institute for Pain and Palliative Care. (53-minute webinar)

All Settings - Palliative Care

06-20-2013

Patient’s Perspective: The 2 Me’s of Meaningful Engagement. Patient and Family Engagement webinar. Presented by Virna Elly. Hosted by QIOs of Minnesota, North Dakota, South Dakota, Wisconsin, and Iowa. (40-minute webinar)

All Settings

05-29-2013

HITPAC and Health Information Exchange: Bringing It Together. Presented by Candy Hanson, RN, BSN, and Greg Linden, MBA, CPHIT/CPEHR, Stratis Health. (28-minute webinar)

All Settings

05-28-2013

An Introduction: Shared Decision Making in Clinical Practice. Presented by Larry Morrisey, MD, FAAP, medical director, Stillwater Medical Group. (55-minute audio file)

All Settings

05-09-2013

Bridging the Gap Toward Smoother Care Transitions. Presented by Darla Walder, executive director, Land of the Dancing Sky Area Agency on Aging. (52-minute audio file)

All Settings

05-02-2013

HITPAC Care Coordination Toolkit. Presented by Julie Jacobs, HIT consultant, Stratis Health. (11-minute webinar)

All Settings

04-30-2013

Accountable Care Organizations: Where Do I Fit In? Presented by Jerri Hiniker, Jennifer DeCubellis, Penny Wheeler, Todd I. Freeman. (64-minute webinar)

All Settings

04-17-2013

Webinar: Implementing QAPI - Translating Data into Action. (57-minute webinar and transcript)

All Settings

04-16-2013

The Model for Improvement: Plan, Do, Study, Act (PDSA). (51-minute webinar, slides and transcript)

All Settings

04-01-2013

Clinical Decision Support-Enabled Quality Improvement for Meaningful Use - Part 2. Presented by Lisa Gall, DNP, RN, CFNP, LHIT; Jerome A. Osheroff, MD, FACP, FACMI; Paul Kleeberg, MD, FAAFP, FHIMSS, CMIO. (59-minute webinar)

Clinics

03-20-2013

Abstracting for Accuracy Conference Call. Presented by Robyn Carlson, RHIA, CPHQ, data quality specialist, Stratis Health. Intended for hospital data abstractors for January 1, 2013 - December 31, 2013, discharge changes. (159-minute audio file)

Hospitals

03-13-2013

It Takes a Village to Implement CAUTI Prevention. Presented by Rosalee Bloom, MS, RN, ACNS-BC, AOCNS, Park Nicollet Hospital. (33-minute webinar)

Hospitals

03-06-2013

Clinical Decision Support-Enabled Quality Improvement for Meaningful Use - Part 1. Presented by Lisa Gall, DNP, RN, CFNP, LHIT; Jerome A. Osheroff, MD, FACP, FACMI; Paul Kleeberg, MD, FAAFP, FHIMSS, CMIO. (57-minute webinar)

Clinics

02-20-2013

Webinar: Introduction to QAPI Principles. Presented by Jennifer Lundblad, CEO, Stratis Health. (12-minute webinar)

All Settings

02-01-2013

Our Hospital’s Value Based Purchasing (VBP) Journey - Maple Grove Hospital. Presented by Linnea Huinker, MHA, clinical effectiveness specialist and Katie Potts, MHA, clinical effectiveness specialist, Maple Grove Hospital. (51-minute webinar)

Hospitals

01-31-2013

Rural Patient Safety Culture Project: Final Group Sharing Call. Presented by Janelle Shearer, Stratis Health. (56-minute audio file)

All Settings

01-30-2013

Providing Palliative Care to Veterans. Presented by Janelle Shearer, Stratis Health; Jodi Nelson and Carrie Welin, Essentia Health Fosston; Kali Pachan and Cindy Sauber, Lakewood Health System. (49-minute audio file)

All Settings

01-29-2013

Webinar: Quality Assurance and Performance Improvement (QAPI). Speaker: Jane Pederson, MD, MS, Stratis Health. Presented as part of the Improving Individual Patient Care National Coordinating Center's 2012/20132 QIO Webinar Series: Supporting QIOs in Achieving the Aim of the NNHQCC. (30-minute webinar)

All Settings

01-24-2013

HITPAC Informational Webinar #2: Health IT for Post Acute Care. Presented by Candy Hanson, program manager, HITPAC, Stratis Health. (27-minute webinar)

All Settings

12-05-2012

Learning and Action Network State Meaningful Use: Understanding the Changes for the EHR Incentive Program. Presented by Paul Kleeberg, MD, FAAFP, FHIMSS, CMIO. (60-minute webinar)

Clinics

12-05-2012

Improving Nursing Home Care and Reducing Unnecessary Hospital Transfers, Admissions, and Readmissions. Presented by Laurie Herndon, MSN, GNP-BC, Massachusetts Senior Care Foundation, and Joseph G. Ouslander, MD, Florida Atlantic University. (80-minute webinar)

All Settings

11-08-2012

The Re-Designed Discharge Process: Patient Discharge and Follow-up Care, Module 3. An Agency for Healthcare Research and Quality Webinar presented by Karla Weng, Stratis Health program manager. (79-minute webinar)

All Settings

10-30-2012

Learning and Action Network: Harmonizing Measures. Presented by Collette Pitzen, RN, BSN, CPHQ Manager, Clinical Measure Development MN Community Measurement; Petrice Balkan, MediQHome Program Manager, Blue Cross Blue Shield North Dakota; Paul Kleeberg, MD, FAAFP, FHIMSS, CMIO, Stratis Health, REACH Clinical Director; Phil Deering, Stratis Health, Manager Program Development/Implementation.
(64-minute webinar)

Clinics

10-24-2012

Fairview Northland Medical Center: Sharing Our Best Practice. Stratis Health Core Measures Meeting for PPS Hospitals, presented by Jackie Popp, RN, BSN, CPHQ, quality director and Deb Rauch, RHIT, data analyst, Fairview Northland Medical Center. (40-minute webinar)

Hospitals

10-09-2012

Core Measures: Making a Difference Today and Tomorrow. Presented by Dale W. Bratzler, DO, MPH, professor, Department of Health Administration and Policy, associate dean, College of Public Health, professor of medicine, University of Oklahoma Health Sciences Center, chief quality officer for the Oklahoma University Physicians Group. (64-minute webinar)

Hospitals

09-13-2012

Choosing Appropriate Support Surfaces: Pressure Ulcer Prevention and Treatment. Presented by Betsy Willy, PT, MA, CWS, Pathway Health Services, and Kristi Wergin, BSN, program manager, Stratis Health. (46-minute webinar)

  • Slides (33-slide PowerPoint)

All Settings

09-11-2012

Common Barriers with Quality Measure Reporting. Presented by Paul Kleeberg, MD, and Phillip Deering, Stratis Health. (55-minute webinar)

Clinics

08-22-2012

Healthcare Home Certification & Palliative Care. Presented by Marie Maes-Voreis, Minnesota Department of Health, Julie Benson, MD, Cindy Sauber, and Sarah Erickson, Lakewood Healthcare System. (55-minute webinar)

All Settings

08-14-2012

The Silent Scream of Delirium: Improving Prevention, Diagnosis, and Management in Palliative Care. Presented by Sandra Gordon-Kolb, MD, CPE, MMM, medical director, Palliative Care Services, UMMC – Fairview. (55-minute webinar)

All Settings

06-27-2012

CMS Measures and Opportunity for Improvement. Presented by Kathy Geier, RN, BS, CPHIMS, director quality measurement and reporting, Health East Care Systems. (23-minute webinar)

Hospitals

06-19-2012

Learning and Action Network (LAN): Quality Measurement and Reporting Part II. Presented by Paul Kleeberg, MD, FAAFP, FHIMSS, CMIO and Phil Deering, REACH regional coordinator. (76-minute webinar)

Clinics

05-22-2012

Advancing Excellence in America’s Nursing Home Campaign. Presented by Carol Benner, Sc.M., national director, Advancing Excellence in America’s Nursing Homes. (83-minute webinar)

All Settings

05-10-2012

Quality Measure Reporting for Ambulatory Surgical Centers. Presented by Denise McCabe, principal planner, Minnesota Department of Health and Alison Helm, project specialist, direct data submission, MN Community Measurement. (59-minute webinar)

Ambulatory Surgical Centers

05-08-2012

Prevention Cardiac Learning and Action Network. Presented by  Hilary K. Wall, CDC; Katy Vennum, American Heart Association; and Jerri Hiniker, Stratis Health. (47-minute webinar)

Clinics

04-11-2012

Provider Orders for Life-Sustaining Treatment (POLST). Presented by Ed Ratner, MD, internist and geriatrician, associate professor of medicine, University of Minnesota, and geriatrician, Minneapolis Veterans Administration Medical Center. (60-minute webinar)

All Settings

04-10-2012

Understanding Clinical Quality Measures/Meaningful Use Requirements for Hospitals. Presented by Phil Deering, regional coordinator, and Sarah Tupper, MS, RN-BS, LHIT-HP, health information technology consultant, Stratis Health. (42-minute webinar)

Hospitals

03-27-2012

Effective Use of Your Wound Care Nurse: Setting Up and Implementing a Wound Care Program. Presented by Jeri Ann Lundgren, RN, BSN, PHN, CWS, CWCN, Pathway Health Services. (56-minute webinar)

All Settings

03-26-2012

Best Practices for End of Life (EOL) Communication. Presented by Heidi Randen, nursing student, University of Minnesota School of Nursing. (42-minute audio file)

All Settings

03-22-2012

Learning and Action Network. Presented by Dr. Paul Kleeberg, clinical director, REACH; Phil Deering, regional coordinator, REACH; Connie Geyer, North Dakota Healthcare Review Inc.; and Jerri Hiniker, Stratis Health. (53-minute audio file)

Clinics

02-29-2012

What’s Inside Your CAUTI Prevention Toolkit? A conference call presented by Heidi Wald, MD, MSPH, associate professor of medicine, University of Colorado School of Medicine. (87-minute audio file)

Hospitals

02-09-2012

Value Based Purchasing Conference Call. Presented by Vicki Olson, RN, MS, program manager, Stratis Health.  (49-minute webinar)

Hospitals

01-25-2012

Abstracting for Accuracy Conference Call. Presented by Robyn Carlson, RHIA, CPHQ, data quality specialist, Stratis Health. Intended for hospital data abstractors for January 1, 2012, through June 30, 2012, discharge changes. (109-minute audio file)

Hospitals

01-12-2012

Experiences of Critical Access Hospitals in Improving Patient Safety Culture Conference Call. Presented by Nancy Johnson, Pipestone County Medical Center; Melissa McGinty-Thompson, Chippewa County-Montevideo Hospital; and Marilyn Grafstrom, LifeCare Medical Center. (49-minute audio file)

Hospitals

01-05-2012

Assessment of Pressure Ulcers. Presented by Jeri Ann Lundgren, RN, BSN, PHN, CWS, CWCN, Pathway Health Services. (26-minute webinar)

All Settings

01-04-2012

Determining the Etiology of Wounds: Pressure Versus Vascular. Presented by Jeri Ann Lundgren, RN, BSN, PHN, CWS, CWCN, Pathway Health Services. (31-minute webinar)

All Settings

01-04-2012

Stroke Measures Conference Call: 2012 Quality Measure Reporting for Minnesota Hospitals. Presented by Vicki Olson, RN, MS, program manager, Stratis Health; Sara Bonneville, program analyst, Minnesota Department of Health; and Albert Tsai, PhD, MPH, principal investigator, Minnesota Stroke Registry, Minnesota Department of Health. (73-minute audio file)

Hospitals

01-04-2012

Patient Safety, Zero is Achievable. Presented by David Thompson, DNSc, MS, RN, assistant professor, The Johns Hopkins University and The Johns Hopkins Health System Corporation. (43-minute audio file)

Hospitals

11-09-2011

Global Population and Sampling Conference Call. Presented by Robyn Carlson, RHIA, CPHQ, data quality specialist, Stratis Health. (68-minute audio file)

  • Handout Global National Hospital Inpatient Quality Measures (7-page PDF)
  • Handout Global Initial Patient Population and Sampling (29-page PDF)
  • Transcript (14-page PDF)

Hospitals

10-07-2011

Prevention Project Final Webinar. Presented by Jerri Hiniker, RN, BSN, CPHR, program manager, Stratis Health. (53-minute webinar)

Clinics

06-30-2011

Interpreting Safety Culture Survey Results and Action Planning. Presented by Katherine Jones, PT, PhD, University of Nebraska Medical Center. (90-minute webinar)

Handout (51-slide PowerPoint)

Hospitals

06-17-2011

Tailoring Pain Management in the Long-Term Care Setting. Presented by Cari Levy, MD, PhD, University of Colorado and the Denver VA Medical Center (65-minute webinar)

Handout (19-page PDF)

All Settings - Palliative Care

06-09-2011

SCIP Measures: Past, Present & Future. Presented by Dale Bratzler, DO, MPH, president and CEO, Oklahoma Foundation for Medical Quality. (55-minute webinar)

Handout (51-page PDF)

Hospitals

05-26-2011

Measuring Outpatient Palliative Care: The Iowa Experience. Presented by Lori Bishop, RN, CHPN, palliative care and hospice statewide executive director, Iowa Health Home Care. (61-minute webinar)

Handout (26-page PDF)

All Settings - Palliative Care

05-19-2011

Abstracting for Accuracy Conference Call. Presented by Robyn Carlson, RHIA, CPHQ, data quality specialist, Stratis Health. Targeted to hospital data abstractors for April 1, through December 31, 2011, discharge changes. (75-minute audio file)

Hospitals

05-10-2011

Quality Measure Reporting for Ambulatory Surgical Centers. Presented by Sara Bonneville, program analyst, Health Economics Program, Division of Health Policy, Minnesota Department of Health; and Mandi Proue, project specialist, MN Community Measurement. (50-minute webinar)

Handout (38-page PDF)

Ambulatory Surgical Centers

05-04-2011

Improving SCIP Measures: Ridgeview Medical Center’s Story. Presented by Ridgeview Medical Center staff: B.J. Buckland, RN, MS, director emergency and surgical services; Sarah Urtel, RHIA, MHA, executive director of strategy and organizational effectiveness; Chris Vos, RN, BS, infection control preventionist; and Beth Schnabel, RN, surgical services business manager. (52-minute webinar)

Hospitals

04-21-2011

Challenges in Providing Palliative Care. Presented by Shiri Etzioni, MD, Lyn Ceronsky, APRN, MS, and Virginia Bender, RN, BS, of Transitions and Life Choices, University of Minnesota Medical Center, Fairview Health Services. (57-minute webinar)

Handout (42-page PDF)

All Settings - Palliative Care

01-31-2011

Preparing Critical Access Hospitals for the New World of Measurement: Minnesota Statewide Quality Reporting and Measurement System Implementation. Presented by Vicki Olson, RN, MS, program manager, Stratis Health; Robyn Carlson, RHIA, CPHQ, data quality specialist, Stratis Health; and Mark Sonneborn, VP information services, Minnesota Hospital Association. (38-minute audio file)

 

Critical Access Hospitals

 

01-26-2011

Social Workers and Spiritual Providers. Presented by Dot Landis, clinical social worker, University of Minnesota Medical Center Palliative Care Program, and Paul Galchutt, chaplain, University of Minnesota Medical Center Palliative Care Program. (60-minute webinar)

Handout (8-page PDF)

All Settings - Palliative Care

01-25-2011

Collaborating with Community Partners for Palliative Care. Presented by Trudi Paulson, LISW, Partners in Aging Program, Fairview, Red Wing Health Services, and Kali Pachan, LSW, Palliative Care and Medical Home, Lakewood Health System. (53-minute audio file)

All Settings - Palliative Care

01-11-2011

Preparing Critical Access Hospitals for the New World of Measurement Session 7: 2011 State Quality Measurement System. Presented by Vicki Olson, RN, MS, program manager and Robyn Carlson, RHIA, CPHQ, data quality specialist, Stratis Health. (52-minute audio file)

Handout (18-page PDF)

Critical Access Hospitals

12-15-2010

Abstracting for Accuracy Conference Call. Presented by Robyn Carlson, RHIA, CPHQ, data quality specialist, Stratis Health. Targeted to hospital data abstractors for October 1, 2010, through March 31, 2011, discharge changes. (74-minute audio file)

Hospitals

11-03-2010

Improving Colorectal Cancer Screening Outcomes Through Public Reporting: Tips for Reporting Colorectal Cancer Screening Measures from the EHR. Presented by Jerri Hiniker, RN, BSN, CPHR, program manager, Stratis Health. (55-minute webinar)

Clinics

10-27-2010

Health Information Exchange. Presented by Anne Dobbins, RN, operations director, Minnesota Health Information Exchange; Cheryl M. Stephens, PhD, president and CEO Community Health Information Collaborative; Margret Amatayakul, MBA, RHIA, CHPS, CPHIT, CPEHR, FHIMSS, president, Margret A Consulting, LLC. (55-minute webinar)

Handout (20-page PDF)

Clinics

10-14-2010

Developing a Rural Palliative Care Program: The Journey of Tomah Memorial Hospital. Presented by Mary Rezin, RN, BSN, CHPN, director Hospice Touch, Tomah, Wisconsin. (55-minute webinar)

Handout (9-page PDF)

All Settings - Palliative Care

10-05-2010

Palliative Care in Long-Term Care. Three presentations from the Rural Palliative Care Networking Group. (82-minute audio file)

  • Our Palliative Care Story. Presented by Mary Miller-Hyland RN, BBA, NHA, Winona Senior Services / Lake Winona Manor. Handout (4-page PDF)
  • Palliative Care in the Care Center. Presented by Julie Benson, MD and Stacy Line, RN, ADON, Care Center, Lakewood Health System. Handout (3-page PDF)
  • Fairview Red Wing Health Services Program. Presented by Jessica Hinkley-Reese, Fairview Red Wing Health Services. (No handout available)

All Settings - Palliative Care

09-21-2010

Contracting with Health Plans for Palliative Care Services. Presented by Barry Baines, MD, associate medical director, UCare, and Sandy Shellinger, RN, CHPN, associate director, Allina Palliative Care. (62-minute webinar)

Handout (17-page PDF)

All Settings - Palliative Care

09-16-2010

Meaningful Use: Including HIPAA/HITECH. Presented by Margret Amatayakul, MBA, RHIA, CHPS, CPHIT, CPEHR, FHIMSS, president, Margret\A Consulting, LLC. (72-minute webinar)

Handout (9-page PDF)

All Settings

09-16-2010

Prevention of Pressure Ulcers & Management of Urinary Incontinence for Nursing Assistants. Presented by Jeri Lundgren, RN, BSN, PHN, CWS, CWCN, wound care consultant, Pathway Health Services. (48-minute webinar)

Handout (40-page PDF)

Nursing Homes

08-24-2010

The Hospital Leadership and Quality Assessment Tool: Leadership Tools for Improving Clinical Practice. Presented by Barbara Balik, RN, EdD, senior faculty, Institute for Healthcare Improvement. (56-minute webinar)
Handout (20-page PDF)

Hospitals

08-12-2010

Preparing Critical Access Hospitals for the New World of Measurement Session 6: Understanding Outpatient Chest Pain/AMI Measure Specifications. Presented by Clint MacKinney, MD, MS, Stroudwater Associates, and Annette Kritzler, RHIT, CPHQ, program manager, Stratis Health. (43-minute audio file)

Critical Access Hospitals

07-15-2010

Powerful Reality Clock Comprehension Clock, Presented by Barbara Brock, president, Communication Art, Inc. (60-minute webinar)

Handout (13-page PDF)

Nursing Homes

06-10-2010

Preparing Critical Access Hospitals for the New World of Measurement Session 5: Understanding Outpatient Chest Pain/AMI Measure Specifications. Presented by Clint MacKinney, MD, MS, Stroudwater Associates, and Annette Kritzler, RHIT, CPHQ, program manager, Stratis Health. (58-minute audio file)

Critical Access Hospitals

05-20-2010

Fighting the Multi-Resistant MRSA. Presented by Peggy Prinz Luebbert, MS, MT, CIC, CHSP, owner consultant, Health Care Interventions. (55-minute webinar)
Handout (16-page PDF)

All Settings

05-13-2010

Abstracting for Accuracy Conference Call. Presented by Robyn Carlson, RHIA, CPHQ, Data Quality Specialist, Stratis Health. Targeted to hospital data abstractors for April 1, through September 30, 2010, discharge changes. (72-minute audio file)

Hospitals

05-05-2010

Assessment and Treatment of Lower Extremity Ulcers. Presented by Jeri Lundgren, RN, CWS, CWCN, wound care consultant, Pathway Health Services. (56-minute webinar)

Handout (8-page PDF)

All Settings

04-27-2010

Pressure Ulcer Prevention: Risk Assessment, Interventions, and Care Planning. Presented by Jeri Lundgren, RN, CWS, CWCN, wound care consultant, Pathway Health Services. (52-minute webinar)

Handout (9-page PDF)

All Settings

04-12-2010

Wheelchair Positioning. Presented by Betsy Willy, MA, PT, FCCWS, Pathway Health Services. (87-minute webinar)

Handout (20-page PDF)

All Settings

04-08-2010

Evidence-Based Topical Treatment Strategies for Pressure Ulcers. Presented by Jeri Lundgren, RN, CWS, CWCN, wound care consultant, Pathway Health Services. (63-minute webinar)

Handout (8-page PDF)

All Settings

03-03-2010

Preparing Critical Access Hospitals for the New World of Hospital Measurement Session 4: Minnesota Statewide Quality Reporting and Measurement System. Presented by Annette Kritzler, RHIT, CPHQ, program manager, Stratis Health. (60-minute audio file)

Handout (30-page PDF)

Critical Access Hospitals

02-25-2010

CMS National Patient Safety Initiative: MRSA, Meeting the Challenges of Today's Hospital Infections. Presented by Alfonso Torres-Cook, MD, PhD, epidemiologist, head of infection control at Pacific Hospital, Long Beach, CA. (58-minute webinar)

Handout (39-page PDF)

Hospital

02-17-2010

Heart Failure: Using ACEIs and ARBs, SCIP Perioperative Use of Beta Blockers. Presented by Nancy Jane C. Friedley, MD, medical director, Delmarva Foundation. (49-minute webinar)

Handout (28-page PDF)

Hospitals

02-09-2010

Preparing Critical Access Hospitals for the New World of Hospital Measurement Session 3: Data Collection Training for Hospital Outpatient Measures. Presented by Annette Kritzler, RHIT, CPHQ, program manager, Stratis Health. (68-minute webinar)

Audio (68-minute audio file)

Agenda (1-page PDF)

Critical Access Hospitals

01-27-2010

Management of Pain and Depression Related to Pressure Ulcers. Presented by Jane R. Mort, PharmD, FASCP, professor of pharmacy practice, South Dakota University. (55-minute webinar)

Flier (1-page Word doc)

Slides (16-page PDF)

Nursing Homes

01-14-2010

Preparing Critical Access Hospitals for the New World of Hospital Measurement Session 2: Minnesota Statewide Quality Reporting and Measurement System. Presented by Annette Kritzler, RHIT, CPHQ, program manager, Stratis Health. (60-minute audio file)

Handout (9-page PDF)

Agenda (1-page PDF)

Critical Access Hospitals

01-07-2010

SCIP CARD 2 for QIOS and Physicians. Presented by Lee Fleisher, MD, FAAC, FAHA, chairman, Department of Anesthesia, University of Pennsylvania Medical Center. (47-minute webinar)

Handout (32-page PDF)

Hospitals

12-16-2009

Prevention of Venous Thromboembolism. Presented by Dale Bratzler, DO, MPH, president and CEO, Oklahoma Foundation for Medical Quality. (60-minute webinar)
Handout (41-page PDF).

Hospitals

11-23-2009

CMS National Patient Safety Initiative for Surgical Care: Ongoing Opportunities for Improvement. Presented by Dale Bratzler, DO, MPH, president and CEO, Oklahoma Foundation for Medical Quality. (60-minute webinar)
Handout (23-page PDF)

All Settings

11-18-2009

Abstracting for Accuracy Conference Call. Presented by Robyn Carlson, RHIA, CPHQ, data quality specialist, Stratis Health. Targeted to hospital data abstractors for October 1, 2009, through March 31, 2010, discharge changes. (94-minute audio file)

Hospitals

10-29-2009

Pressure Ulcer Care: Specific Actions for Improvement Prevention and Treatment. Presented by Barbara Bates-Jensen, PhD, professor, School of Nursing, UCLA. (58-minute webinar)

Flier (1-page Word doc)

Slides (20-page PDF)

Nursing Homes

10-15-2009

Preparing Critical Access Hospitals (CAHs) for the New World of Hospital Measurement Session 1. Presented by Jennifer Lundblad, president and CEO, Stratis Health. (58-minute audio file)
A Guide to the Proposed Rule
(1-page PDF)
Handout
(23-page PDF) Funded by the Minnesota Department of Health Office of Rural Health and Primary Care.

Critical Access Hospitals

10-08-2009

SCIP Cardiac Measures. Presented by Lee A. Fleisher, MD, Department of Anesthesiology & Critical Care, University of Pennsylvania Health System. (48-minute webinar)
Handout
(36-page PDF)

Hospitals

09-10-2009

Now that Pressure Ulcer Guidelines are Written—What's Next? Presented by Joyce Black, PhD, RN

Flier (1-page PDF)

Handout (5-page PDF)

Poster (1-page PDF)

Nursing Homes

08-13-2009

Minnesota AHRQ Nursing Home Survey on Patient Safety Culture: Getting Started. Presented by Kelly O'Neill, RN, BSN, MPA, CPHQ, program manager, Stratis Health (26-minute audio file)

Nursing Homes

07-09-2009

Implementation of Antimicrobial Stewardship Programs. Presented by Debra A. Goff, PharmD, FCCP, clinical associate professor, infectious diseases specialist, Ohio State University Medical Center. (60-minute webinar)
Handout
(25-page PDF)

All Settings

06-18-2009

Difficult Discussions. Presented by Lores Vlaminck, RN, BSN, MA,CHPN, nurse consultant for assisted living, home care, hospice, and palliative care. (58-minute audio file) Handout (14-page PDF)

All Settings - Palliative Care

04-28-2009

Quality Improvement Basics from QA to QI. Presented by Jane Pederson, MD, MS, Stratis Health. (45-minute webinar)

Handout (13-page PDF)

Nursing Homes

04-27-2009

Pain Management. Presented by Barry Baines, MD, chief medical officer, UCare. (60-minute audio file) Handout (16-page PDF)

All Settings - Palliative Care

04-16-2009

Model for Improvement. Presented by Karla Weng, program manager Stratis Health, for the Minnesota Rural Palliative Care Initiative. (16-minute webinar) Handout (8-page PDF)

  • Action Plan Use. A grid to outline the goals and objectives of your palliative care project. (1-page Word doc)
  • Sample Action Plan. This example can help you understand how to complete your action plan. (3-page Word doc)

All Settings - Palliative Care

03-10-2009

Patient Safety and the Surgical Care Improvement Project. Presented by Dale Bratzler, DO, MPH, president and CEO, Oklahoma Foundation for Medical Quality. (57-minute webinar)
Handout
(56-page PDF)

Hospitals

02-19-2009

CMS National Patient Safety Initiative Drug Safety Conference Call. Presented by Terri Cardwell, PharmD, Novant Health and J. Michael Pontious, MD. (56-minute audio file)

Handout (7-page PDF)

All Settings

02-18-2009

Starting a Rural Palliative Care Program: A Case Example. Presented by Kathryn Borgenicht, MD, medical director, Bozeman Deaconess. (40-minute audio file)

Handout (6-page PDF)

All Settings - Palliative Care

02-17-2009

Safe Med: Helping Patients Understand their Medications. Presented by Terri Cardwell, PharmD and Michael Pontious, MD, Oklahoma Foundation for Medical Quality. (56-minute audio file)
Handout (7-page PDF)

All Settings

01-21-2009

Introduction and Welcome, Stratis Health Technical Assistance Group, 2008-2011. Presented by Kelly O'Neill, RN, BSN, MPA, CPHQ, program manager and Marilyn Reierson, project manager, Stratis Health. (46-minute audio file)

Nursing Homes

Technical Assistance Group, 2008-2011

11-20-2008

Surgical Care Improvement Project/Heart Failure Project Kick-off Conference Call. Presented by Annette Kritzler, RHIA, program manager, Stratis Health. (28-minute audio file)

Hospitals

11-17-2008

Minnesota Rural Palliative Care Initiative. Presented by Lyn Ceronsky, MS, GNP, Palliative Care, Fairview Health Services Janelle Shearer, RN, BSN, MA, Stratis Health. Introduces palliative care and the Minnesota Rural Palliative Care Initiative. (38-minute audio file)

Handout (12-page PDF)

All Settings - Palliative Care

07-17-2008

Pain Assessment & Management. Presented by Karen Feldt, PhD, Associate Professor, College of Nursing, Seattle University and Geriatric Nurse Practitioner, Northwest Geriatrics. A review of recognizing, assessing, and treating pain in nursing home residents and new research on assessment tools. Outlines pain medications and nonpharmacological approaches and strategies to improve pain management. (38-minute webinar)

Handout (24-page PDF)

Conversion Tool instructions (1-page Word doc)

Nursing Homes

01-17-2008

Part II: Quality Improvement Guided by Satisfaction Data. Presented by Diane Peters RN, NHA, MS, Pathways Health Service. Understand and apply steps necessary to turn satisfaction data into information and knowledge and recognize how to use satisfaction data to improve satisfaction outcomes. (44-minute webinar)

Handout (22-page PDF)

Nursing Homes

Any staff members involved in developing, implementing, and/or interpreting satisfaction surveys in your nursing home

12-13-2007

Part I: Satisfaction Surveys: Developing and Implementing Effective Tools and Processes. Presented by Diane Peters RN, NHA, MS, Pathways Health Service. Understand key components of a valid and reliable satisfaction data collection tool and identify information and strategies to ensure adequate responses to satisfaction surveys.

(59-minute audio file)

Handout (22-page PDF)

Nursing Homes

Any staff members involved in developing, implementing, and/or interpreting satisfaction surveys in your nursing home

11-27-2007

STAR: Setting Targets to Achieve Results. Presented by Dana Soderlund, MPH, epidemiologist, Stratis Health, and Amy Heikkinen, BA, Program Coordinator, Stratis Health. (32-minute audio file)

Handout (9-page PDF)

Home Health Agencies

08-28-2007

Working with Physicians of Home Care Clients: Strategies to Prevent Unnecessary or Avoidable Hospitalizations. Presented by Edward Ratner, MD, University of Minnesota Medical School, and medical director, Heartland Home Health Care and Hospice.

  • Identify common medically related causes of unscheduled hospitalizations
  • Describe processes and incentives that exist in medical offices and after hours on-call systems that promote hospitalizations
  • Overcome barriers to communication between doctors and home health agencies
  • Increase use of home care referrals as a substitute for hospital admission from emergency departments
  • Improve hospital discharge documentation sent to home health agencies to reduce re-hospitalizations
  • Implement physician orders at client homes for paramedics to DO NOT HOSPITALIZE

(63-minute audio file)

Handout (22-page PDF)

Home Health Agencies and Hospitals

08-09-2007

Palliative Care. Presented by Shiri Etzioni, MD, Lyn Ceronsky, APRN, MS, and Virginia Bender, RN, BS of Transitions and Life Choices, University of Minnesota Medical Center, Fairview Health Services. Offers an overview of palliative care, approaches and interventions to help patients and families identify and communicate goals for care, especially in the home care setting, and how to support patients and families who are not ready for hospice. (57-minute audio file)

Handout (42-page PDF)

Home Health Agencies, Nursing Homes, Hospitals

06-12-2007

Prevention of Venous Thromboembolism in Patients at Risk: Who? What? When? How Long? Presented by Bill Geerts, MD, FRCPC, FCCP, University of Toronto. (52-minute webinar)
Handout (20-page PDF)

Hospitals

03-28-2007

Best Practices in Improvement in Management of Oral Medications. Presented by Linda Krulish PT MHS COS-C, and Stephanie Mello, MSN, MBA, RN, COS-C, OASIS Answers, Inc. (81-minute audio file)

Handout (9-page PDF)

Home Health Agencies

02-27-2007

Depression: It's Everybody's Business. Presented by Susan Wehry, MD, health services director, Agency of Human Services/Department of Corrections, Vermont. (86-minute audio file)

Nursing Homes

02-22-2007

Prophylactic Antibiotics in Orthopedic Surgery. Presented by Laura Prokuski, MD, associate professor, University of Wisconsin, Department of Orthopedics and Rehabilitation.
Handout
(66-page PDF)
Prophylactic Antibiotic References (14-page Word doc)

Hospitals

02-09-2007

Teletriage: The Good, the Bad, and the Ugly. Presented by Bonnie Kerns, RN, BSN. (38-minute audio file)

Handout (12-page PDF)

Home Health Agencies

01-17-2007

Data 102: Building for Excellence. Presented by Trista Johnson, PhD, MPH, former director of performance measurement and analysis, Allina Hospitals and Clinics.

  • Better utilize results published in medical reports and journals
  • Learn about statistical significations, using confidence intervals and p-values
  • Describe at a high level, the associations between variables, examples of correlation, simple regression and 2 X 2 tables
  • Understand the importance of collecting data over time using run charts and/or control charts
  • Explain the distinction between statistical significance and practical significance (69-minute audio file)

Handout (26-page PDF)

All Settings

11-28-2006

Coordination of Care Series: The Chronic Care Model. Presented by Mike Hindmarsh, MA, associate director of clinical improvement MacColl Institute for Healthcare Innovation at Group Health Cooperative of Puget Sound. Practical suggestions and examples to implement the chronic care model, essential elements of a proactive clinical team, and how to ensure delivery of care to patients with chronic illness. (60-minute audio file)

Handout (21-page PDF)

All Settings

10-26-2006

Surgical Care Improvement Project: Guideline-Recommended Care. Presented by Dale Bratzler, DO, MPH, medical director, Oklahoma Foundation for Medical Quality. (60-minute audio file)

Handout (30-page PDF)

Hospitals

Quality improvement and patient safety professionals, physicians, nurses, operating room managers, infection control practitioners, anesthesia providers, and others.

09-26-2006

Person-Directed Care: A Road to Restraint-Free Care. Presented by Joanne Rader, RN, MN, PMNNP, national expert and advocate for the culture change movement in nursing homes and restraint-free care (68-minute audio file)

Nursing Homes

09-07-2006

Medication Management for Seniors. Presented by Dennee Frey, PharmD, national clinical expert on medication management. An overview of medication considerations for the elderly, including Part D Medicare, medication therapy management, and evidence-based practice. (65-minute audio file)

Handout (16-page PDF)

Home Health Agencies

08-30-2006

Coordination of Care Series: Cross-Setting Topic Pressure Ulcers. Presented by Jeri Lundgren, RN, CWS, CWCN, national wound expert, Pathway Health Services (45-minute audio file)

All Settings

08-24-2006

Building for Excellence Series: Health Literacy. Presented by Kevin Larson, MD, FACP, assistant professor internal medicine, University of Minnesota; associate program director, internal medicine residency, Hennepin County Medical Center.

  • Learn how low health literacy impacts all aspects of health care delivery.
  • Discover factors related to health literacy that lead to poorer overall health for patients.
  • Identify strategies and tools you can implement to address low health literacy in your practice.
  • Learn how low health literacy impacts all aspects of health care delivery, and can be a factor in medication errors, excess hospitalization, longer hospital stays, increased use of emergency rooms, missed appointments, lack of follow-through with recommended tests and medications, and poor overall health (63-minute audio file)

Handout (17-page PDF)

Hospitals and Clinics

08-08-2006

The Failing Heart: A Challenge in Health Care. Presented by Val Ulstad, MD, MPA, MPH, FACC. Using the clinical model of heart failure as a guide to addressing transformational change in health care, focuses on overcoming provider and patient fears related to change.

  • Describe new ways of thinking about leadership within the hospital setting
  • Identify inherent barriers to change in health care
  • Identify ways to overcome health care provider and patient fears that inhibit changes in health care
  • Use the clinical model of heart failure to describe strategies to care for heart failure patients across care settings (49-minute audio file)

Handout (21-page PDF)

Hospitals

Leadership, CEOs, physicians, nurses, and other direct patient care staff.

07-10-2006

Staff and Resident Satisfaction: Using Data to Drive Improvement. Presented by Diane Peters, RN, NHA, MS, Pathway Health Services (81-minute audio file)

Nursing Homes

06-20-2006

What a Difference Management Makes: Building a High Retention Culture. Presented by Tim Meyer, CEO and Founder of Health Services Innovation.

  • Understand the impact that nursing assistant turnover has on the quality of life for the people who live and work in your nursing home
  • Track and utilize nursing assistant turnover rates in your nursing home
  • Identify ways to calculate nursing assistant turnover costs
  • Describe key components of building and maintaining a high-retention culture in your nursing home (80-minute audio file)

Handout (32-page PDF)

Worksheet: Nursing Assistant Turnover Rates (2-page PDF)

Worksheet: Nursing Assistant Turnover Costs (3-page PDF)

Nursing Homes

05-25-2006

Improving the Quality of Care Coordination Across Settings. Presented by Dr. Eric Coleman, MD, MPH, associate professor of medicine, Divisions of Health Care Policy and Research and Geriatric Medicine at the University of Colorado Health Sciences Center.

  • Understand the magnitude of patient transitions between health care settings
  • Identify quality of care problems that occur during care transitions
  • Examine the challenges to improving quality of care and patient safety during transitions
  • Identify promising interventions for patients, caregivers, practitioners, and the health care system
  • Identify national efforts as a resource for improving transitions of care (55-minute webinar)

Handout (39-page PDF)

All Settings

03-22-2006

Change Management. Presented by Jennifer P. Lundblad, PhD, MBA, president and CEO, Stratis Health.

  • Understand organizational change: models and research
  • Apply the models and research
  • Describe the role of culture in organizational change
  • Use force field analysis as a tool in leading and managing change (26-minute audio file)

All Settings

01-01-2005

Data & Measurement 101. Presented by Stratis Health.

  • Learn how to effectively utilize data and measurements for successful improvement efforts
  • Discover key measurement principles.
  • Apply suggestions and tips on how to effectively use data as part of your care improvement efforts (71-minute audio file)

All Settings

01-01-2005

Facilitating Group Agreement. Presented by Olivia Mastery.

  • Recognize the definition, function and responsibility for facilitation
  • Learn the components of successful facilitation, including group purpose, adequate resources, clear roles, and clear, appropriate processes, and communication
  • Prepare for facilitation challenges and gain strategies to overcome them (42-minute audio file)

All Settings

01-01-2005

Generational Communication. Presented by Linda Wagner, MA, RN, CNS. Communication with patients and families is an extremely important aspect of providing holistic and patient centered care. Communicating with the patient from a generational perspective is one means of developing a more patient and family centric approach to care. (45-minute audio file)

All Settings

01-01-2005

Transitional Care. Presented by Eric A. Coleman, MD, MPH, Associate Professor Divisions of Geriatric Medicine and Health Care Policy and Research, University of Colorado Health Sciences Center.

  • Discuss the definition of transitional care.
  • Explore how transitions of care between settings can improve or decrease quality of care for patients.
  • Discover ways to improve patient transitions between health care settings. (77-minute audio file)

All Settings

01-01-2005